VISIT US
Museum Store
1071 Fifth Avenue (at 89th Street)
New York, New York 10128
Store Hours
Sun—Wed, 9:30 a.m.—6:15 p.m.
Thur, 11 a.m.—6 p.m.
Fri, 9:30 a.m.—6:15 p.m.
Sat, 9:30 a.m.—8:30 p.m.
ONLINE STORE
Placement of Order
Once an order is placed you will receive an automated response to confirm your order has been received. Your credit card is not charged automatically. Your order will be reviewed and processed shortly. You may be contacted by a customer service representative with a revised order total or any inquiries pertaining to your order.
Member Discount
Guggenheim Members please enter your member ID number at checkout to receive members price. The discount will be applied after your membership has been verified.
Payment
We accept the following major credit cards: American Express, Discover, Mastercard, and VISA.
New York state orders include an additional 8.75% sales tax.
Returns and Exchanges
If you are not completely satisfied with your purchase, you may return the merchandise for a replacement, exchange, or full refund within 30 days from receipt.
Merchandise for return or replacement should be sent to:
Solomon R. Guggenheim Museum
Attn: Retail Customer Service, 9th Floor
1071 Fifth Avenue
New York, NY 10128
SHIPPING POLICY
Continental United States Shipping
All orders (custom orders see below) are shipped UPS Ground. Please allow 1-2 business days for order processing and 10-14 business days for delivery after processing. In the event of a delay, you will be contacted.
Deliveries can not be made to P.O. Box numbers.
Shipping Rates
| Up to $15.00 | $6.95 |
| $15.01-$30.00 | $10.95 |
| $30.01-$50.00 | $12.95 |
| $50.01-$75.00 | $14.95 |
| $75.01-$100.00 | $16.95 |
| $100.01-$150.00 | $19.95 |
| $150.01-$200.00 | $21.95 |
| $200.01-$250.00 | $23.95 |
| $250.01-$300.00 | $27.95 |
| $300.01 and Up | UPS quote required |
International Shipments (Outside of Continental United States)
Please allow 1-2 business days for order processing and 10-14 business days for delivery after processing.
Duties and Taxes
All duties and taxes are the responsibility of the customer.
Brokerage Fees
Shipments to Canada incur additional brokerage fees charged by UPS based upon net value of the merchandise. Please be advised that this fee is the responsibility of the customer.
Shipping Rates
Canada and Hawaii
| Up to $15.00 | $10.95 |
| $15.01-$30.00 | $15.95 |
| $30.01-$50.00 | $16.95 |
| $50.01-$75.00 | $18.95 |
| $75.01-$100.00 | $20.95 |
| $100.01-$150.00 | $23.95 |
| $150.01-$200.00 | $25.95 |
| $200.01-$250.00 | $27.95 |
| $250.01-$300.00 | $31.95 |
| $300.01 and Up | UPS quote required |
Asia, Australia, Europe, Mexico, South America and Other
| Up to $15.00 | $20.95 |
| $15.01-$30.00 | $25.95 |
| $30.01-$50.00 | $26.95 |
| $50.01-$75.00 | $28.95 |
| $75.01-$100.00 | $30.95 |
| $100.01-$150.00 | $33.95 |
| $150.01-$200.00 | $35.95 |
| $200.01-$250.00 | $37.95 |
| $250.01-$300.00 | $41.95 |
| $300.01 and Up | UPS quote required |
Brazil
Shipping quote required. |
